Icy Cool Comfort Plain Shirt
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Type: | Icy Cool Comfort Shirt |
Fabric: | Cotton |
Occasion: | Casual Wear, Party wear |
Collar Type : | Classic |
Fit: | Tailored Fit |
Color: | Ice cool White |
Sleeve Length: | Full Sleeves |
Length : | Regular |
Wash care : | Regular machine wash. For more see the wash care label attached with product |
- GET FLAT 10% OFF ON FIRST ORDER. USE CODE: FIRST10
- BUY 2 & GET 15% OFF. USE CODE: GET15
- BUY 3 & GET 1 FREE
IN CASE YOU DON'T LIKE YOUR CHOSEN PRODUCT AFTER YOU RECEIVE IT.
REAL SHOPPING PLEASURE
We aim to make your shopping pleasant. Being an Indian company, we wish to create a world-class customer experience, which gives you a trustworthy feel and joy of shopping:
Initiating Returns and Exchanges:
- To ensure a smooth return or exchange process, please contact us within 24 hours of delivery by calling +91 99099 61156 or emailing us at info@therichero.com.
- This notification period allows us to best assist you and efficiently manage your return or exchange request.
RETURN POLICY:
15 days free return and refund policy: You may choose to return “The Richero” fresh price product ordered online, for whatever reason, which needs to be unused, undamaged, and unwashed with original tags & in original packaging. You can even keep the gift you received in the package with the actual product. We will refund 100% amount of the fresh price product that you choose to return.
If our valuable customers are happy to get a refund amount in their store wallet credit, then we are glad to credit the full order amount to store wallet for future purchases.
EXCHANGE POLICY:
30 days Exchange policy for “The Richero” products bought under fresh price products: You are eligible for a free exchange on your first order on our fresh price products. You may exchange the item for a garment of another size or another fresh price product. For all future exchanges, a courier charge of about Rs.200/- will be applied per product (Courier charges depend on our shipping partners, which may change as per their conditions).
You may choose to exchange “The Richero” fresh price product ordered online, for whatever reason, which needs to be unused, undamaged, and unwashed with original tags & in original packaging.
30 days Exchange policy for “The Richero” products bought under any sale/special offer: You are eligible for a free exchange on your first order on our products bought under special schemes/offers. You may exchange the item for a garment of another size or another sale product. For all future exchanges, a courier charge of about Rs.200/- will be applied per product (Courier charges depend on our shipping partners, which may change as per their conditions).
You may choose to exchange “The Richero” sale product ordered online, for whatever reason, which needs to be unused, undamaged, and unwashed with original tags & in original packaging.
Refunds or Store Credits are not applicable on products bought under special offers.
MANDATORY FOR RETURN AND EXCHANGE:
It’s always necessary to make a short video or take 3-4 pictures of the damaged product at the time of receiving, which will make it easier for us to manage returns or exchanges for our valuable customers and our team. You may send the videos or pictures to info@therichero.com or WhatsApp at +91 9909961156 specifying the assistance you need from us.
DAMAGES:
Contact our customer care team to inform us if any of our products are delivered without tags.
Please do not accept delivery if the packaging is not properly sealed or is damaged.
Please mention the return ID on the packet
PROCESS
Returning with “The Richero” is even more comfortable than ordering one. You can make a return request online in the “My Account” section, or you can email us at info@therichero.com or call us /WhatsApp at +91 9909961156 and tell us why you are willing to return the item. We will schedule an appointment with you and direct our shipping partner to pick up the original garment. Make sure the garment is in good condition and unused. You have to return it with the original tags and labels. You can even keep the gift you received in the package, and return the actual product. We will manage the rest.
ELIGIBILITY
If you find any problems with your “The Richero” products or are unsatisfied for any reason, you can return or exchange the article within up to 15 days from the date of purchase or placement of an order, whichever is later.
Only such products are accepted that are returned in their original packaging, unused, unwashed, and undamaged with all tags still attached. Any discrepancy in the above-mentioned points, regarding the product condition shall not be accepted for the returns and will be sent back to the customer.
(Products bought under any special offer are only eligible for a refund)
MONEY BACK
Returns for cash on delivery purchases: If you’ve made cash on delivery payment, you will need to provide us your bank details bank account no, bank name, person name mentioned in the bank, and IFSC code. We will refund your amount via NEFT or IMPS within 7 to 10 business days; this will be attributable to your checking account within seven to ten days. The refund of money is processed within 7-10 working days from the date of receipt of the returned product at “The Richero” warehouse, which may be procured as store credits or exchanged for another available size or product, as you may prefer.
Returns for pre-paid purchases: If you’ve made an online payment, the amount will be refunded to your bank account where the payment was made from. We will refund your amount via NEFT or IMPS within 4 to 5 business days; this will be attributable to your checking account within four to five days. The refund of money is processed within 4-5 working days from the date of receipt of the returned product at “The Richero” warehouse, which may be procured as store credits or exchanged for another available size or product, as you may prefer.
The money back is applicable only on the articles purchased, and not on any packaging or gift or free items included by us. (Products bought under any special offer are only eligible for exchange)
CANCELLATIONS
We don’t cancel orders once they are collected by our delivery partners from our warehouses. However, the orders can be canceled after receipt of delivery by the customer. For all cancellations accepted and approved, from the date of receipt of the returned product at “The Richero” warehouse, the amount will be refunded as credits or exchanged for another available size or product, as you may prefer.
BUSINESS HOURS: 10.30 am – 6.30 pm IST, Monday to Saturday, except on Indian public holidays.
Our customer care department inspects the returned products and processes the refunds or exchanges within 3 days of receipt of the item at our “The Richero” warehouse. The processing needs 7 working days to credit the refund in your bank account where the payment was made from. (Actual timelines may vary from bank to bank).